RGA - Returned Goods Authorization Form

    RGA Request Form
    Destiny Tool will seek to resolve any RGA's within Seven (7) Business Days upon submission of this form
    Specials
    Orders for special tools, non-catalog or modified tools, are accepted on a no cancellation basis, and tools are not returnable. A confirming purchase order is required before any work begins on special tools. A 10% over or under shipment on a special is acceptable based on industry standards, unless no over shipment is stated at time of order.
    Return Policy
    No merchandise can be returned without prior authorization and completion of a Return Goods Authorization (RGA) from being completed. Credit will not be issued for merchandise returned without a return authorization number. Stock over 3 months old may not be returned. All returns will be subject to a 15% restocking fee. Shop minimum of $50 for all specials.

    Errors
    DESTINY TOOL cannot be held responsible for incorrect parts made with our products, due to mislabeling, or defect. We assume all tools used by our customers are inspected before use, and that first part inspection in customer’s plant is the rule. We will replace or credit tools in those situations.
    By clicking submit, I agree on behalf of my company that this RGA request complies with Destiny Tool's Terms and Conditions.